Buy With Confidence

Why buy directly from Silver Cross?

Silver Cross is a family owned British business which cares for all its customers and their long term requirements. We have been in business since 1877, proudly providing parents with the best nursery products for over 130 years. When you buy from Silver Cross directly you can expect to receive the best service now and in the future. The following are the key benefits of ordering with us online:

Buy with confidence with Silver Cross

Automatic 2 year product guarantee registration

When you make a purchase direct from the Silver Cross website, your product will be automatically registered for a two year warranty against manufacturing defects

Buy with confidence with Silver Cross

UK customer service support for the life of your product

During the lifetime of your Silver Cross product, our UK-based team of dedicated customer service agents are available Monday-Friday, 09:00-17:30 to answer any query you may have about your purchase. Call us on 0845 872 6900

Buy with confidence with Silver Cross

Exclusive Silver Cross club membership

When you make a purchase from the Silver Cross website, you will automatically become a member of the Silver Cross club, giving you access to our online competitions, the Silver Cross newsletter and other exclusive special offers

Buy with confidence with Silver Cross

Free of charge product returns

If for any reason you wish to return your Silver Cross product we will collect it and give you a full credit within 14 days of purchase (this will not affect any of your statutory rights)

Buy with confidence with Silver Cross

Free £10 gift credit to your Silver Cross account

As a thank you for chosing to buy from Silver Cross online - we'll credit £10 to your account with your first purchase over £100

Mother and child picture

When you buy from Silver Cross directly you can expect to receive the best service now and in the future.