Contact Us

We'd love to hear from you!

Whatever it may be, we aim to answer all of our customer's questions as quickly and as simply as possible. We have constructed this special contact area in an effort to answer your questions while you're on the website.

If you don't find what you need however, there are special email forms for you to contact us with your query. Alternatively, you might like to call us directly on 0845 8726900. Please note that our customer service team are available Monday to Friday between 9am and 5.30pm.

Please take a look at the categories below; then click to access the page that you need:


Store Locator

Are you looking to purchase a Silver Cross product in a shop? Use our geographical store locator to find a retailer near you.


Register Your Warranty

Have you just bought a brand new Silver Cross product? You can register your product on this website; just visit the Warranty Registration page.


Instruction Manuals

Have you misplaced the instruction manual that came with your Silver Cross product? View a full range of downloadable instruction manual PDFs.


Car Seats

If your question surrounds car seats, read our extensive guide to automotive child seats.


Spare Parts

Are you in need of a spare part for your Silver Cross product? Click here to find out how you can get hold of parts.


General Product Enquiries

Do you have a query about a Silver Cross product? Use our email form to send us your product-related questions.


Request a Brochure

You can order your free copy of the award winning Silver Cross Book by using our online brochure request service.


Faulty Products

Is there a fault with your Silver Cross product? Click here to send details of the problem.


Everything Else!

If your question does not fall into any of the above categories, click here to submit the details and we will be happy to help!