When you buy a Silver Cross pram, pushchair, highchair, car seat or travel cot, you can be sure that the item has been researched, designed, manufactured and tested to the highest possible standards. With over 130 years of experience, Silver Cross is the brand you can trust.
In addition to this guarantee of quality, we aim to provide a corresponding level of quality in our after sales care:
Every one of our 200+ official resellers in the UK is highly trained in all aspects of Silver Cross. Not only will they help you make the best decision about which Silver Cross products to choose; they also offer a full sales back up, meaning that any queries or problems you have can be dealt with quickly and efficiently. You can easily find your local retailer by visiting our store locator page.
Silver Cross also has a special service department set up here in the north of England. Their job is to ensure that any products sent for repair via the retailer network or through us here at Silver Cross HQ are fixed rapidly and sent back to our customers as soon as possible, in order to create the minimum disruption.
All Silver Cross Lifestyle products (such as the 3D, Dazzle and Sovereign) come supplied with a one-year warranty to protect against any failures that may occur within the first year of the product's active life. Silver Cross Heritage prams such as the Balmoral, Kensington and Oberon Dolls Pram come complete with a lifetime guarantee.
In addition to our retailer network, Silver Cross also has a dedicated customer services team, based here at Silver Cross HQ in North Yorkshire. It is their job to ensure that each and every customer enquiry we receive gets dealt with quickly and with the minimum of fuss. Any questions you may have for Silver Cross can be answered in our Contact Silver Cross section.
Silver Cross strives to ensure that all our products are designed and built to the highest possible standards of style and quality;
We are also committed to providing the same level of quality in our after sales care...
