will find a Silver Cross product pack inside containing instructions. In the inside cover, you will find your warranty registration card (see right). Simply fill out the form below with all your details and enter the number listed on the reverse of the card (circled in red) in the product serial number box to register your Silver Cross 2 year warranty. You only need to enter the three digit number on the card, as the form will add the 'SX' for you!  |
Please note: You still need to retain the receipt given to you by your retailer as proof of purchase.
WARRANTY REGISTRATION TERMS & CONDITIONS
THIS OFFER IS OPEN TO RESIDENTS OF THE UK AND REPUBLIC OF IRELAND ONLY
All Silver Cross wheeled products are covered by a 12 month warranty. Proof of purchase from an authorised retailer may be required to activate your warranty and may be requested should you require Silver Cross after sales service.
However, NEW for 2008 is our free of charge extended 2 year warranty. Silver Cross products purchased from authorised retailers can be registered online within 28 days of purchase to be entitled to the extended 2 year coverage.
How to activate; All Silver Cross products that include the new Warranty registration card qualify to be registered for the free of charge extended warranty. They must be registered online, at www.silvercross.co.uk/2yearguarantee within 28 days of purchase to benefit from the extended warranty.
What the warranty covers; The warranty covers any manufacturing defects in materials and workmanship, for our products that are used in normal conditions and in compliance with operating instructions.
What it does not cover; Damage caused by normal wear and tear, accident or negligence. Examples of this include both wheels and fabrics that have been worn down by regular use and the natural breakdown of both materials and colours over time and use. We would suggest that you refer to the product instruction manual for guidance on how to maintain your Silver Cross product.
For full and complete details on how to proceed with a warranty claim please refer to the Customer Services Section of our website www.silvercross.co.uk.
NOTE; The extended 2 year guarantee is given in addition to and does not affect your statutory (legal) rights.
THIS OFFER IS OPEN TO RESIDENTS OF THE UK AND REPUBLIC OF IRELAND ONLY
All Silver Cross wheeled products are covered by a 12 month warranty. Proof of purchase from an authorised retailer may be required to activate your warranty and may be requested should you require Silver Cross after sales service.
However, NEW for 2008 is our free of charge extended 2 year warranty. Silver Cross products purchased from authorised retailers can be registered online within 28 days of purchase to be entitled to the extended 2 year coverage.
How to activate; All Silver Cross products that include the new Warranty registration card qualify to be registered for the free of charge extended warranty. They must be registered online, at www.silvercross.co.uk/2yearguarantee within 28 days of purchase to benefit from the extended warranty.
What the warranty covers; The warranty covers any manufacturing defects in materials and workmanship, for our products that are used in normal conditions and in compliance with operating instructions.
What it does not cover; Damage caused by normal wear and tear, accident or negligence. Examples of this include both wheels and fabrics that have been worn down by regular use and the natural breakdown of both materials and colours over time and use. We would suggest that you refer to the product instruction manual for guidance on how to maintain your Silver Cross product.
For full and complete details on how to proceed with a warranty claim please refer to the Customer Services Section of our website www.silvercross.co.uk.
NOTE; The extended 2 year guarantee is given in addition to and does not affect your statutory (legal) rights.
Your Silver Cross Product has been supplied with a year's warranty as standard. For full details, see the warranty card supplied within the product box.
If you are a resident of the UK or the Republic of Ireland, you can register here to upgrade the cover to 2 years!
If you did not receive a warranty card within your product packaging, please call customer services on:
+44 (0) 1756 702412
09:00 to 17:30
Monday to Friday